Talk to me

If you have any comments, ideas, or pictures, good, bad or ugly, I would love to hear from you.  I can use comments and suggestions to make our service and the website even better!

Just complete the form below but first, check the FAQ's incase I can save you and myself a job.
 
If you do not get a response straight away please be patient.  I am a one woman business.  I will be packing orders, teaching, making corsets or seeing clients.  I am always very prompt with emails but I am not glued to the computer.
 
Please note that I do not have a business telephone number
your email query will be answered usually by return but certainly within the day.
 
Please note, due to the sterling crash as a result of the recent Brexit vote in the UK and my commitment to keeping prices competitive for the UK market, all bulk discounts are currently suspended in order to preserve the business.  For overseas customers the lack of discount is equalised in the value of your currency against the GBP.  I thank all my customers for their continued support and hope that we can ride this storm together successfully.
 
Q:  Do you sell corset making supplies?
A:  Yes, please click on the link which says 'Shop' to the right of the page, or along the top bar menu or simply click here.
 
Q: Do you send samples?
A:  Yes, all I ask is that you cover your postage.  You can find the sample listing here.  Please complete the text box with details of what you would like.  
 
Q: How much is postage within the UK?
A: Our postage rates are extremely reasonable and based upon wieght. Please click here for postage details.
 
Q:  Do you ship internationally?
A:  Yes, please click here for postage details
 
Q:  Are there any spaces available on any of your courses?
A:  If the course listing does not state 'sold out' then yes, there are spaces, please book as normal.  Click here to see course listings.
 
Q: Can you phone me to take my credit card details?
A:  Sorry but no.  I am a one woman business.  I do not have a business telephone line, and I do not have a remote credit card facility.  Unfortunately I just do not have the resources to run this facility both in terms of time (I am running 4 businesses on my own) and finance (not only additional bank fees, it would involve hiring an additional person too).
 
Q: Why has my order not arrived yet?  I ordered it ages ago.
A: Your order will normally be shipped within 24 hours of receipt unless there is a problem with the supply chain or during busy periods and holidays.  Once your order leaves the studio it is in the hands of the Post Office service.  For all orders national and international, post is not considered to be lost until 28 working days after posting date.  If you are outside the UK please allow enough time for your package to be sent and please consider your country's customs process.  Usually Airmail will arrive in country of destination within 10 days.
 
Q: What currency are your prices?
A:  We are based in the UK and our currency is £ sterling.  Paypal will convert your native currency automatically.
 
Q: When will the next corsetry course be?
A: Please check The Oxford School of Corsetry for current corset making classes
 
If you still have a question, you can contact me by using the form below or by writing to the following address.  Please understand that I simply cannot conduct a personal service via telephone.  Everything we have to offer is on the website and most queries are answered above.
 
contact details
 
Please do not use this form if you are selling products or services
 

For general enquiries please use the email form below. All fields are required. Please click the "Send Message" button once when done.

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